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Total number of courses: 5
Diploma Customer Service Practitioners
Customer service practitioners provide a high quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer’s own locality. This course will help you achieve…
Diploma Customer Service Specialists
This course is ideal for those who would like to work in a Customer Service focused environment or for anyone already working in the sector. This qualification can equip learners with the skills to enable them to further…
Level 2 Customer Service Practitioner Apprenticeship
Customer service practitioners provide a high quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer’s own locality. This apprenticeship develops the…
Level 3 Customer Service Specialist Apprenticeship
The main purpose of a customer service specialist is to be a ‘professional’ for direct customer support within all sectors and organisation types. You are an advocate of Customer Service who acts as a referral point for…
Level 3 Emergency Contact Handler Apprenticeship
This apprenticeship is ideal for those working in organisations which receive contacts from members of the public who are in emergency and non-emergency situations. Typical organisations are Ambulance, Fire, Police, the…
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